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DELIVERY & SHIPPING
Have questions surrounding shipping fees and lead times? READ MORE.
Item Location
Most of our items are shipped from our warehouse in Hong Kong. Some items are shipped from the vendors at different locations.
Shipping Fee
We ship items from Hong Kong to Worldwide.
Shipping Time
Orders will be processed within 3-7 business days (Monday to Friday, excluding holidays). Your parcel will be ready for pick up by a courier and a tracking number will be sent to your registered POPCORNSTORE email.
shipping fee
Our shipping costs differ depending on where the order is shipping to and how fast it’s getting there. You can check out our delivery options at the checkout page after enter shipping address.
free shipping
If your order total meets the minimum amount required for free shipping, we provide Free shipping service for Hong Kong, Macao, China & Taiwan.
Free shipping minimum amount requirement:
Hong Kong - HKD $800.00.
Macao - HKD$ 800.00.
China - HKD$ 3000.00.
Taiwan - HKD$ 2000.00.
You can select the courier service at the check out page after enter shipping address. Available service depending on your shipping address:
Worldwide: UPS, Aramex, DPEX, SF Express
China: SF Express
Hong Kong SAR: SF Express
Macau SAR: SF Express
Taiwan: SF Express
Japan: SF Express, UPS
Korea: SF Express, UPS
Singapore: UPS, SF Express, Aramex
Custom duty and taxes
Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.
The customer takes full liability for all postal charges, return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes.
Please note - we cannot undervalue orders, or mark them as a gift.
ADDRESS AMENDMENT
Please contact us as soon as possible if you need to change your address. Keep in mind that a rerouting fee may be charged by the courier to change your address.
REJECT ORDER
If you no longer want your order and your order is eligible for return, you're welcome to return your item to us. Sale & Use Promotion Discount Code item products are non-refundable.